Lawrence Anone, a resident of Ifon in Ondo State, has narrated how N160,703 was transferred from his United Bank for Africa (UBA) account without his authorisation.
The Ondo State resident told FIJ he had contacted UBA on several occasions since the incident, but there was no meaningful indication that the bank would reverse his money.
Narrating his grievance, Anone said at about 8:49 pm on February 24, he was shocked to discover that a sum of money in his account was nowhere to be found.
He immediately called the bank but no call representative responded to him. “The bank has not taken my call to date,” Anone told FIJ.
He said he had to travel from Ifon to Akure the following day to lodge a complaint at a UBA branch but the customer representative told him they were working on resolving the issue.
UBA told me my money was transferred to one Olawale Odukoya, an OPay user. I don’t know him from anywhere. I also called the recipient but got no response,” Anone said.
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“It is still surprising that UBA debited me when I did not initiate a transaction. And till now, they haven’t returned my money to me.
“The money debited from my UBA account is not mine alone. A huge part belongs to some elderly people that deposited their old naira notes into my account.”
FIJ contacted UBA via one of its email addresses, but the bank had not responded at press time.
Source: FIJ
