United Bank for Africa has continued to receive accolades and global recognition for
its commitment to the use of cutting-edge technology to provide simple and
convenient banking solutions and services to its customers. The pan African banking
Group was adjudged winner in two categories at the recently concluded Finacle Client
Innovation Awards 2016, organised in India by Infosys Limited; the corporation that
provides business consulting, information technology and outsourcing services to
financial institutions across 19 countries.
UBA won the ‘Award for Process Innovation’ on account of its innovative approach to
transaction authentication and reconciliation and also clinched the award for
‘Project Management Innovation’ as a result of the outstanding work it has done on
implementing a ‘multi country migration of Finacle core banking solution using the
Clustered Rollout concept. The awards were keenly contested for by financial
institutions with over 160 nominations received from across different banks in 94
countries.
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Commenting on the awards, Mr. Kennedy Uzoka, the Group Managing Director/CEO, UBA
Plc said the Finacle Awards is an attestation to the quality of human resources that
abound in UBA and the importance the Bank places on using information technology to
better serve its customers. “UBA has remained the leading bank in driving customer
satisfaction and banking penetration across Africa using information and computer
technology”. “In achieving this, we have and will continue to commit resources to
bringing convenience to our teeming customers,” he added.
The Finacle Client Innovation Awards recognizes some of the breakthrough innovations
achieved by the clients, leveraging Finacle solutions. The award celebrates product,
channel/distribution, customer service, process, custom component development and
project management innovations that have benefitted banks by increasing revenues,
profitability, enhancing customer satisfaction and efficiency. “Using technology to
provide consumer satisfaction and excellent banking experience is important to us.
In doing this, we emphasised the acquisition of relevant technologies to drive
service excellence and innovation in product and services, across all channels” said
Chuks Nweke, Executive Director, Operations and Technology, United Bank for Africa.
UBA is one of Africa’s leading banks with operations in 19 African countries
including having presence in global financial centers; New York, London and Paris.
Adjudged to be at the forefront of innovation and convenience banking, UBA is one of
the first financial services institutions on the continent to deploy Finacle 10x, a
new information technology platform to boost its services and electronic banking
channels. Today, UBA provides banking services to some 11 million customers
globally, through diverse channels and several thousand touch points
