Globacom service center. Photo/Nairametrics
In a bid to boost its data services and remain preferred data services provider, Globacom has commenced upgrading its undersea cable, Glo 1 capacity by 100G.
Mr. Bisi Koleoso, deputy chief operating officer, Technical, Globacom’ said that, in addition the company as well is investing to equipment for more path redundancy for the Glo 1 in case of fiber cut.
“As the innovation leader in Nigeria’s telecom space, Globacom is committed to ensuring that Nigerians were not left behind in the march to a digitalised world.
“We have invested massively in new technologies to introduce these products which we believe will redefine business, social and personal pursuits”.
“Having ended 2018 on a very high note, retaining our position as the second largest operator with a remarkable 45.3 million subscriber base, we have resolved to further enrich customer experience on our network with these new offerings,” Mr. Koleoso stated.
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One of the key products are Glo Drive, which addresses problems subscribers face with storing their data by offering limitless storage capacity in the cloud, while Glo Health Care is a digital health assistant designed to offer Nigerians access to best doctors in the world directly on their phone.
The Glo Entertainment Portal offers a single point of access for millions of digital entertainment content through Glo Café.
The Glo Mobile Money, he stated, is an agent network which would hasten the drive towards a cash-light Nigerian society by enabling financial transactions on the mobile phone and extending financial inclusion to over 60 million unbanked people in the country.
Glo Artificial Intelligence platform will engage customers directly and assist them to get information about data plans, prepaid plans and Value Added Service (VAS). This enables customers to choose the most convenient plan, resolve issues and ask questions 24/7 without any human interface.
He added that Glo Connect which helps subscribers stay connected all the time even if the subscriber’s phone is switched off, has zero balance, or is out of coverage area.
The last solution is the World Connect, which ensures that business executives stay connected to their offices anywhere in the world by offering them the most affordable roaming data in 60 countries with over 6.4 million Wifi hotspots worldwide. The infrastructure will be available in all world airports.
